Gateway
Psychiatry • Narragansett, RI
Ratings by platform
- Birdeye: 2.4/5 (13 reviews)
- ProjectKnow.com
What patients say
Patients praise
- Provides a comprehensive range of behavioral health services including emergency, outpatient, and substance use treatment
- Offers additional support services like case management, vocational assistance, and housing support
- Accessible statewide to Rhode Island residents regardless of town of residence
Common complaints
- Reports of poor communication and missed appointments by staff
- Concerns regarding insufficient levels of care and systemic issues in the RI mental health system
- Historical reports of material weakness in internal controls at some agencies
In patients' words
"My case worker never showed up for an appointment. I didn't recieve a call or any text. I had to call and leave a voice mail message with lead employee."
— Birdeye review of South Shore Mental Health Center / Gateway Health CareMore clinics in Narragansett
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