RI Primary Care: Home
Primary Care • Narragansett, RI
Ratings by platform
- Healthgrades (Diane McKeeff, APRN): 5.0/5 stars (63 ratings)
- Healthgrades (Dr. Robert Fox, MD): 4.8/5 stars (20 ratings)
- Healthgrades (Dr. Michael Gonzalez, MD): 4.8/5 stars (21 ratings)
What patients say
Patients praise
- High satisfaction with individual clinicians (physicians and nurse practitioners) who are described as caring, thorough, professional, and excellent listeners
- Appreciation for clinicians who take time to explain medical concerns and offer personalized advice
- Positive experiences with office cleanliness and efficiency for some patients
- Patient-centered, holistic, and empathetic approach from specific providers
Common complaints
- Difficulties with administrative/office staff communication (rude, condescending behavior)
- Frustrations with phone systems, long wait times, and complex automated menus
- Billing issues, including coding errors and difficulties resolving them with management
- Reports of rigid or unhelpful administrative policies regarding appointment scheduling
In patients' words
"Negative - phone system - long wait times at times. I use patient portal much more often than call."
— Healthgrades (Dr. Robert Fox)"The office staff was very helpful ,pleasant to work with. Dr Dariusz Kostrzewa was very pleasant easy to work with very through and knowledgeable... I highly recommend him."
— LocalityBiz (Coastal Medical - Narragansett Family Medicine)"The office manager is rude and condescending. If you call her a receptionist good luck to you... I will be posting this review everywhere possible."
— LocalityBiz (Kristine Cunniff, D.O.)"I had a terrible experience with them. I got a bill from lab since they sent a diagnostic code for my annual blood test but not the preventive code... This is completely ridiculous."
— LocalityBiz (South County Health Primary Care)More clinics in Narragansett
Brown Health Medical Group Primary Care Practices & Providers
Patients praise: Presence of pediatric care (Narragansett Bay Pediatrics) that is still operating · General reputation for compassionate and thorough care across the broader Brown Health Medical Group network.
Charlestown Urgent Care – We are here when you need us.
Patients praise: Prompt and attentive staff · Professional, courteous, and compassionate doctors.
South County Health | Primary Care Contacts & Locations
Patients praise: High patient satisfaction with specific individual practitioners (e.g., Dr. Fox, Diane McKeeff, APRN) · Physicians described as thorough, kind, and professional.
Narragansett - Veterinary Urgent Care Center
Patients praise: Staff is kind, helpful, and sweet · Efficient, fast service and easy online scheduling.
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