Cardiology | Naples Comprehensive Health (NCH)
Cardiology • Naples, FL
Ratings by platform
- Birdeye (NCH Rooney Heart Institute): 4.3/5 stars (119 reviews)
- Better Business Bureau (NCH Healthcare System): 2/5 stars (Limited customer reviews)
- US News Health (Cardiologists at NCH Baker Hospital): 5/5 stars (Patient Experience) (124 reviews)
What patients say
Patients praise
- High national recognition and prestigious 3-star ratings for cardiac surgical outcomes from the Society of Thoracic Surgeons
- Consistently ranked among America’s 100 Best Hospitals for Cardiac Care by Healthgrades
- Strong praise for specific cardiologists' bedside manner, clinical knowledge, and patient-centered communication
- Successful execution of innovative, life-saving cardiac procedures
Common complaints
- Concerns regarding long wait times and unresponsive phone systems for scheduling appointments
- Negative experiences with staff professionalism and bedside manner from some providers
- Complaints about billing processes and lack of communication from administrative departments
In patients' words
"Dr. Howard's Bedside manner is awesome. He listens and explains everything in a way that you feel safe and Trust him."
— Verified Ratings & Reviews (Dr. Travis Howard, MD)"I just had to wait on a phone call for 32 minutes to reschedule an appointment that you rescheduled but was inconvenient."
— Birdeye (NCH Rooney Heart Institute)"Had excellent hospital stay for cardiac issue. Everyone was wonderful. Floors rooms were spotless."
— Better Business Bureau (NCH Healthcare System)More clinics in Naples
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