Location
Occupational Medicine • Naples, FL
Ratings by platform
- RealPatientRatings, Birdeye, Tebra, and Ratings.MD: 4.8 to 5.0 out of 5 stars (for specific private practices/providers) (ranging from 121 to 9,182+ reviews depending on the specific provider or practice)
- Better Business Bureau (BBB): Low customer service satisfaction ratings (for major hospital systems) (Multiple individual complaints regarding billing and hospital service)
What patients say
Patients praise
- highly knowledgeable and compassionate providers
- staff described as friendly and helpful in private practice settings
- providers who take sufficient time to listen to concerns and explain treatments
- efficient and positive experiences with telehealth and outpatient care
Common complaints
- billing difficulties and lack of responsiveness to billing inquiries
- unresponsive or rude nursing staff in hospital settings
- long wait times for urgent care or hospital services
- difficulty reaching live support via telephone or online portals
In patients' words
"Patients consistently praise Dr. Hildahl's exceptional care, knowledge, and ability to address concerns thoroughly. His kindness, respect, and professionalism are frequently mentioned."
— RealPatientRatings (North Naples Gynecology and Obstetrics)"I would give them a negative star if I could. The hospital in downtown Naples was horrible service... The nurses are very unresponsive and rude. When I complained I heard nothing back."
— Better Business Bureau (NCH Healthcare System)"She takes the time to listen to my concerns. staff is also very friendly. Thank you. always outstanding and work with you to provide excellent care."
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