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Northwestern Medicine Immediate Care

Urgent Care • Naperville, IL

★★★☆☆2.8/542 reviews across 2 platforms

Ratings by platform

  • Yelp: 2.8/5 (42 reviews)
  • Chicago Consumers' Checkbook (27 reviews)

What patients say

Patients praise

  • friendly, kind, and professional staff
  • thorough and accurate medical care
  • efficient check-in and visit processes
  • helpful virtual and in-person care options
  • clean and welcoming environment

Common complaints

  • potential for wait times during walk-in visits

In patients' words

"I had a great experience! Everyone I spoke to was very kind, efficient, and helpful. I did a walk-in with a short wait and, I was met with a lovely nurse practitioner..."

— Loc8NearMe user review

"At Northwestern Medicine Immediate Care Naperville, patients consistently rave about their positive experiences, highlighting the exceptional care they receive from a friendly and attentive staff."

— UrgentCareList.com summary of patient feedback

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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