Rheumatology | Duly Health and Care
Rheumatology • Naperville, IL
Ratings by platform
- Press Ganey Patient Satisfaction Surveys (via Duly Health and Care): 4.8 out of 5 stars (567 reviews)
- Vitals (Dr. Eric J. Munn): 4.0 out of 5 stars (58 ratings)
- Vitals (Dr. Michael Sams): 4.9 out of 5 stars (18 ratings)
- Yelp (General Duly Health and Care Naperville): 1.6 out of 5 stars (72 reviews)
- Birdeye (General Duly Health and Care Naperville): 3.9 out of 5 stars (278 reviews (Google-based))
What patients say
Patients praise
- Thorough and knowledgeable patient care
- Excellent bedside manner and attentiveness
- Effective explanation of medical conditions and treatments
- Compassionate and professional behavior by individual rheumatology providers
- Strong patient trust in established, long-term provider-patient relationships
Common complaints
- General complaints about Duly Health and Care as an organization (e.g. communication or administrative issues) have led to lower aggregate ratings for the overall practice compared to individual provider ratings.
In patients' words
"Dr. Munn is an excellent doctor. He is attentive, gives good eye contact, Ask questions and answers my questions fully. I have been going to him for years and have been very pleased with my care by him would highly recommend him."
— Duly Health and Care Patient Satisfaction Survey (via Dr. Eric J. Munn's profile)"Been to numerous pain management, spine specialist, and rheumatologists and this rheumatologist by far examined and explained things. I've been dealing with this wide spread pain for almost two years and different doctors just pushing me to other mds with no relief or definitive diagnosis."
— Vitals (Dr. Michael Sams review)More clinics in Naperville
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