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Duly Health and Care

Rheumatology • Naperville, IL

★★★★☆4.3/5917 reviews across 3 platforms

Ratings by platform

  • Press Ganey Patient Satisfaction Surveys (via Duly Health and Care): 4.8/5 (567 reviews)
  • Yelp (General Duly Health and Care Naperville): 1.6/5 (72 reviews)
  • Birdeye (General Duly Health and Care Naperville): 3.9/5 (278 reviews)

What patients say

Patients praise

  • Thorough and knowledgeable patient care
  • Excellent bedside manner and attentiveness
  • Effective explanation of medical conditions and treatments
  • Compassionate and professional behavior by individual rheumatology providers
  • Strong patient trust in established, long-term provider-patient relationships

Common complaints

  • General complaints about Duly Health and Care as an organization (e.g. communication or administrative issues) have led to lower aggregate ratings for the overall practice compared to individual provider ratings.

In patients' words

"Dr. Munn is an excellent doctor. He is attentive, gives good eye contact, Ask questions and answers my questions fully. I have been going to him for years and have been very pleased with my care by him would highly recommend him."

— Duly Health and Care Patient Satisfaction Survey (via Dr. Eric J. Munn's profile)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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