Naperville Pediatric Associates
Pediatrics • Naperville, IL
Ratings by platform
- Birdeye: 3.5/5 (83)
- Medicals-Health.com: 2.8/5 (5)
What patients say
Patients praise
- Patients hold the pediatricians and nursing staff in high regard for being talented, professional, caring, and skilled
- Practice is appreciated for being accessible for sick visits and offering convenient hours
Common complaints
- Rude or poor customer service from front desk and administrative staff
- Concerns regarding outdated office technology and billing practices
- Difficulty resolving billing issues and communication with the office manager
- Complaints about additional fees for medical records
In patients' words
"The doctors are quite friendly and have been why I have utilized this office for over 15 years. The office manager is why I will never return or recommend others."
— Unilocal.net"Amazing doctors and Nurses. But very Rude Front Desk. I think I put up with the front desk only because of nurses and doctors there."
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