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Naperville Pediatrics

Pediatrics • Naperville, IL

★★★★☆3.5/588 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.5/5 (83 reviews)
  • Medicals-Health.com: 2.8/5 (5 reviews)

What patients say

Patients praise

  • Patients hold the pediatricians and nursing staff in high regard for being talented, professional, caring, and skilled
  • Practice is appreciated for being accessible for sick visits and offering convenient hours

Common complaints

  • Rude or poor customer service from front desk and administrative staff
  • Concerns regarding outdated office technology and billing practices
  • Difficulty resolving billing issues and communication with the office manager
  • Complaints about additional fees for medical records

In patients' words

"The doctors are quite friendly and have been why I have utilized this office for over 15 years. The office manager is why I will never return or recommend others."

— Unilocal.net

"Amazing doctors and Nurses. But very Rude Front Desk. I think I put up with the front desk only because of nurses and doctors there."

— Yelp

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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