Fertility Clinic in Naperville, in the Chicago Area
Fertility Clinic • Naperville, IL
Ratings by platform
- Various platforms (e.g., Ovu, Fertility-clinics-near-me): 4.3 to 4.4 out of 5 stars (Varies by site (e.g., 4 to 64 reviews))
- FertilityIQ (Pinnacle Fertility/IVF1): Mixed (based on 41 reviews) (41 reviews)
What patients say
Patients praise
- compassionate and knowledgeable medical providers
- personalized care and effective treatment plans
- efficient, research-based medical approach
- supportive nursing staff
- successful fertility outcomes reported by patients
Common complaints
- billing and insurance transparency issues
- difficulties in communication with staff or slow response times
- feeling like a number rather than an individual patient
- administrative errors regarding records or scheduling
- perceived lack of empathy from some staff members
In patients' words
"If I could give 0 stars, I would. No compassion, empathy, or understanding for their patient's. Horrible ultrasounds, awful nurses who never update, rude front office staff..."
— Online Patient Review of IVF1/Pinnacle Fertility"I cannot express in words how great my experience with Dr Morris and his team was. It is a very daunting experience going to a fertility Dr. From my first visit I felt welcomed and felt like I was in great hands."
— Online Patient Review of Naperville Fertility Center"Beware of insurance fraud! I was told they were reputable but quickly found out that they were holding money owed to my insurance for over a year."
— BBB Business Profile Complaint regarding Pinnacle FertilityMore clinics in Naperville
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