Internal Medicine - Primary Care - UMass Memorial Health
Internal Medicine • Nahant, MA
Ratings by platform
- Birdeye (UMass Memorial Medical Center - Adult Primary Care): 3.0 out of 5 stars (8 reviews)
- PissedConsumer: 1.1 out of 5 stars (18 reviews)
- MedicalRecords.com: 1.9 out of 5 stars (55 reviews)
What patients say
Patients praise
- Some patients report doctors are knowledgeable and genuinely care
- Convenience of having multiple specialists in one location
Common complaints
- Extremely long wait times in the Emergency Department
- Reports of rude, dismissive, or unprofessional conduct by staff and receptionists
- Difficulties in scheduling appointments or reaching staff via phone
- Concerns regarding quality of care, thoroughness, and communication of test results
- Negative experiences in mental health emergency units
In patients' words
"The receptionist is so rude tried to ask if they were accepting new patients gave me attitude said no and practically hung up on me"
— Birdeye"Don’t come here if you expect drs to actually listen to you."
— PissedConsumer"there is still a number of horrible staff at this hospital. There is a very long wait for the emergency, and staff answering phones... answers and talks to people extremely rude which is really mind blowing."
— MedicalRecords.comMore clinics in Nahant
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