Diabetes and Endocrinology - Lawrence + Memorial Hospital
Endocrinology • Mystic, CT
Ratings by platform
- WebMD (Dr. Robert Lamberton): 3.5/5 (21 ratings)
- U.S. News (Dr. Robert Lamberton): 4/5 (23 reviews)
- Birdeye (Hospital-wide): 3.2/5 (943 reviews)
- Yelp (Hospital-wide): 2.2/5 (72 reviews)
- U.S. News (Dr. Alan S. Krasner): 4/5 (5 reviews)
What patients say
Patients praise
- High percentage of patients willing to recommend the hospital (85%)
- Individual endocrinology providers often receive positive ratings for thoroughness and communication
- Effective management of complex conditions cited for some specialists
Common complaints
- Concerns regarding emergency room wait times and care quality
- Reports of dismissive attitudes from some staff or providers
- Complaints regarding facility cleanliness and communication levels
- Some patients reported dissatisfaction with discharge procedures or follow-up coordination
In patients' words
"I’ve had wonderful experiences with nurses here but after this most recent time wont be driving past Backus to go all the way to L&M."
— Birdeye review"The hospital is filthy every time I have been there... I'm not looking for somebody to hold my hand and treat me like a baby, but a little compassion, and kindness goes such a long way."
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