
Substance Use Disorder - HealthWest
Substance Use Treatment • Muskegon, MI
Ratings by platform
- All Sober: 2.8/5
- Recovered: 3.19/5 (Not specified (TrustScore based))
- Recovery.com: 2.5/5 (86)
What patients say
Patients praise
- Comprehensive integrated care for substance use and mental health
- Accessible walk-in services and community-based support
- Focus on person-centered and trauma-informed care
- Offers diverse treatment modalities including counseling and medication-assisted options
Common complaints
- Limited online patient feedback available
- Some aggregate review scores are low or mixed
In patients' words
"As your rights office, we are here to serve you and to ensure that you are treated with dignity and respect while receiving services at HealthWest."
— HealthWest Recipient Rights Office"You have the right to say that you are unhappy with your services, support, or the staff who are working with you by filing a “grievance”."
— HealthWest Customer Service DepartmentMore clinics in Muskegon
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