HealthWest Homepage - HealthWest Behavioral Health Clinic
Mental Health • Muskegon, MI
Ratings by platform
- Seniors.fyi (Crisis Residential Center): 3.2/5 stars (11 reviews)
- Glassdoor: 2.8/5 stars (30 reviews (employee-focused))
What patients say
Patients praise
- some staff members are described as friendly and helpful
- focus on medication access and goal-oriented care for some patients
- opportunities for professional development (employee perspective)
- decent benefits like holiday time (employee perspective)
Common complaints
- hostile or dismissive staff behavior during crises
- unrealistic caseloads and management pressure (employee perspective)
- perceived lack of structured activity or therapeutic momentum
- concerns about environment cleanliness and facilities
- toxic workplace culture allegations
In patients' words
"The place is disgusting and dirty. The staff’s behavior suggests flipping burgers would be more suitable for their personalities."
— Seniors.fyi review of Crisis Residential Center"They will burn you to a crisp if you are passionate, dedicated, and there to truly make a difference. ... Unrealistic standards and measures and unmanageable caseload sizes."
— Glassdoor employee reviewMore clinics in Muskegon
Dental Services - Muskegon Family Care
Patients praise: Long-term patients who felt it was a good place for medical help in the past.
Women's Health Services - Muskegon Family Care
Patients praise: Certain individual providers, particularly Dr. Marisha Agana, have received strong praise for being attentive, compassionate, and effective with pediatric care · Appreciation for the availability of behavioral health services.
Trinity Health Medical Group, Neurology - Medical Pavilion
Patients praise: Providers are frequently described as knowledgeable, kind, and compassionate · Patients feel their concerns are listened to and taken seriously.
Corewell Health Grand Rapids Hospitals Cardiovascular Services
Patients praise: High ratings for many individual cardiologists regarding their listening skills and demeanor · Patients report feeling comfortable and understood during appointments with certain specialists.
Corewell Health Walk-In Clinic - 2009 Holton Rd
Patients praise: Reports of caring/listening providers and quick, complete visits at the walk-in/clinic context · Positive comments about professionalism, thoroughness, and not rushing (from provider review snippets associated with the 2009 Holton Rd location).
Comparing your options?
Browse other Behavioral Health clinics, or filter by state and specialty to compare patient ratings.