Trinity Health Medical Group, Primary Care & Pediatrics
Family Medicine • Muskegon, MI
Ratings by platform
- Trinity Health Michigan / Ratings.MD (Verified Patient Surveys): Generally high, often ranging between 4.6 and 4.9 out of 5 stars based on various provider-specific surveys (Hundreds of ratings per provider tracked via verified surveys)
- Birdeye: 3.4 out of 5 stars (45 reviews)
What patients say
Patients praise
- High satisfaction with specific healthcare providers noted for being attentive and caring
- Clean, modern, and welcoming facility environment
- Ease of using the online patient portal
- Appreciation for staff helpfulness and friendliness in many interactions
- Effective and personalized patient-centered care experiences for many families
Common complaints
- Extended wait times for appointments and while in office
- Frustration with phone communication and inability to reach staff
- Perceived lack of empathy or listening from certain providers
- Concerns regarding administrative practices, such as billing and appointment scheduling policies
- Difficulty obtaining referrals or follow-up communication
In patients' words
"Trinity has been a blessing DR E LOOSE has taken great care of me And listened to my needs... the staff is amazing thank you for taking care of my health care."
— LocalityBiz Review"Waited 40 minutes after our appointment time to be seen... Trinity doesn't care about your health, they care about how many times they can bill your insurance."
— LocalityBiz Review"Highly recommend! Dr. Jonathan VanderSlik is professional, attentive, knowledgeable and listens to everything I say."
— Ratings.MD Verified ReviewMore clinics in Muskegon
2009 Holton Rd
Patients praise: Highly knowledgeable and attentive providers · Polite, friendly, and compassionate nursing/support staff.
Dental Services - Muskegon Family Care
Patients praise: Long-term patients who felt it was a good place for medical help in the past.
Women's Health Services - Muskegon Family Care
Patients praise: Certain individual providers, particularly Dr. Marisha Agana, have received strong praise for being attentive, compassionate, and effective with pediatric care · Appreciation for the availability of behavioral health services.
Trinity Health Medical Group, Neurology - Medical Pavilion
Patients praise: Providers are frequently described as knowledgeable, kind, and compassionate · Patients feel their concerns are listened to and taken seriously.
Corewell Health Grand Rapids Hospitals Cardiovascular Services
Patients praise: High ratings for many individual cardiologists regarding their listening skills and demeanor · Patients report feeling comfortable and understood during appointments with certain specialists.
Corewell Health Walk-In Clinic - 2009 Holton Rd
Patients praise: Reports of caring/listening providers and quick, complete visits at the walk-in/clinic context · Positive comments about professionalism, thoroughness, and not rushing (from provider review snippets associated with the 2009 Holton Rd location).
Comparing your options?
Browse other Family Medicine clinics, or filter by state and specialty to compare patient ratings.