Welcome to Muskego Health & Rehabilitation Center ...
Rehabilitation Services • Muskego, WI
Ratings by platform
- Medicare/CMS Overall Quality Rating: 2 out of 5 stars (Not applicable (CMS Rating))
- CareListings and BipperMedia aggregators: Approximately 2.7 to 2.8 out of 5 stars (37-39 reviews)
What patients say
Patients praise
- Some mention of individual caregivers providing good care
- Potential for improvement under new administrative leadership mentioned in some reports
Common complaints
- Concerns about facility cleanliness, including odors of urine and human waste
- Reports of poor resident care and neglect, such as failure to manage medical appointments or pressure ulcers
- Allegations of inadequate staffing and high resident-to-staff ratios contributing to safety issues
- Documented history of complaints and health inspection deficiencies related to resident safety and reporting requirements
In patients' words
"I refer to this place as the human warehouse. Upon arrival, the smell of urine and human waste greet you. ... The staff handle patients like bags of trash."
— CareListings user review"Now they have the support of a new Administrator, Anne Markwardt, and she is bringing the energy. ... I see she has hired a cleaner ... is taking this facility in a better direction."
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