ProHealth Medical Group Clinic | Muskego, WI
Primary Care • Muskego, WI
Ratings by platform
- Yelp: 3.0 out of 5 stars (2 reviews)
- ProHealth official website: 4.8 out of 5 stars (patient satisfaction rating) (N/A (system-wide metric))
- Birdeye (for Dr. Daniel Riordan): 5.0 out of 5 stars (174 reviews)
- Birdeye (for Dr. Daniel Cheng): 5.0 out of 5 stars (297 reviews)
What patients say
Patients praise
- Highly attentive, caring, and professional doctors
- Doctors take time to listen to concerns and explain treatments clearly
- Positive patient-doctor relationships and long-term care consistency
- Efficient and friendly service from some staff members
Common complaints
- Rude or incompetent front desk/reception staff
- Difficulties with appointment scheduling and walk-in policies
- Poor communication regarding cancelled appointments or outdated patient information
- Billing concerns
In patients' words
"One of the receptionists is the worst... She's not friendly and typically rude. I am here often for myself and both of my parents. I feel that reception is the face of any business and she sets a terrible tone. Thankfully we love our Doctors so we put up with it."
— LocalityBiz patient review"Dr. Cheng is the best doctor I have ever had. He takes time to hear all your concerns. He gives you results the same day he receives them. I am so happy to have him as my primary care doctor. The staff in his office are also great!"
— Birdeye patient review for Dr. Daniel ChengMore clinics in Muskego
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