Aurora Family Medicine
Primary Care • Muskego, WI
What patients say
Patients praise
- thorough and efficient medical care from specific providers
- professional, caring attitude reported for some physicians
- good experiences with physical therapy services
- timely communication via patient portals for some staff
Common complaints
- poor bedside manner and communication (perceived coldness, belittling)
- difficulties with billing practices and unexpected charges
- frustrations with administrative staff and appointment scheduling/documentation requirements
- perceived lack of concern for patient's medical issues
In patients' words
"Had an appointment for routine bloodwork. Heidi was absolutely the worst! I had the standing open order on my phone and she refused to accept it because it wasn't a hard copy."
— WebMD (Aurora Health Care Muskego)More clinics in Muskego
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