Murfreesboro Medical Center Parkway - CareNow Urgent Care
Urgent Care • Murfreesboro, TN
Ratings by platform
- Aggregate review platforms (e.g., Birdeye, LocateHub): 4.6 out of 5 stars (Approximately 2,700 reviews across aggregate platforms)
What patients say
Patients praise
- Compassionate and friendly staff members identified by name
- Efficient and quick service for many patients
- Helpful follow-up calls from medical providers
- Professional and thorough medical examinations reported by some patients
- Convenient online check-in system for some users
Common complaints
- Long wait times despite having an appointment
- Perceived lack of care or dismissive bedside manner by some providers
- Frustration with follow-up communication or lack of return calls
- Dissatisfaction with treatment plans or perceived ineffective medical advice
- Technical difficulties during the registration/check-in process
In patients' words
"Nurse Practitioner Susan was absolutely awesome — she took the time to listen to my concerns, explained everything clearly, and made sure I felt comfortable and well cared for."
— Wanderlog patient review"Slowest urgent care. We were there for 3 hours the day after my wife was in a crash. I'd understand if they had a busy lobby or something but when we walked in there was 1 other person."
— MapQuest patient review"Doctor was very rude and unconcerned about my health. Paid a $70 copay for them to tell me my covid/flu test was negative and to take over the counter meds for my severe headache."
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