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Best and Trusted Family Medicine in Murfreesboro, TN

Family PracticeMurfreesboro, TN

★★★★★4.9/5855 reviews across 5 platforms

Ratings by platform

  • U.S. News & World Report (Dr. Dudley C. Glass): 5/5 (27)
  • Healthgrades (Dr. Thomas Helton): 4.3/5 (18)
  • WebMD Care (Dr. Mitchell Willoughby): 4.5/5 (28)
  • One Stop Family Clinic: 4.93/5 (770)
  • Healthgrades (Dr. Randall Rickard): 4.1/5 (12)

What patients say

Patients praise

  • Providers described as knowledgeable, caring, and professional
  • High satisfaction with personalized, attentive, and patient-centered care
  • Efficient and friendly office experiences in select clinics
  • Accessibility through multiple contact methods including telehealth
  • Long-standing patient-provider relationships across generations

Common complaints

  • Long wait times for appointments and in the office
  • Difficulty with administrative and office staff regarding billing, scheduling, and communication
  • Challenges accessing care during urgent situations
  • Issues with prescription refills and paperwork completion
  • Concerns regarding billing inaccuracies and collections notices

In patients' words

"This is the best doctor’s office ever! Dr. Ingraham cares about his patients and listens to them. His office runs like clockwork. Appointments are on time. He never rushes you, but listens to your concerns."

Genesys Family Medicine patient testimonial

"Terrible! My husband has a condition that has thickened his blood to a syrup like state. Tried to get him seen today and the nurse has told us that 'over the phone' both doctors gave a diagnosis of a sinus infection... They were 'too busy and its a Friday'."

Tristar Medical Group Family Physicians patient review

"My mom’s had her appointments canceled three times just this week and always less than 24 hours notice. She books these months ahead, and it’s honestly so hard for her to keep taking off work..."

Millennial Medical Clinic patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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