Internal and Family Medicine Providers | MMC
Family Practice • Murfreesboro, TN
Ratings by platform
- BestProsInTown: 147 reviews (aggregated across platforms/sites) (147)
- Healthgrades (Dr. Kimberly Shannon): 4.7/5 (15)
- WebMD (Dr. Wayne Murphy): 5.0/5 (11)
- Healthgrades (Dr. James Garner): 4.1/5 (24)
What patients say
Patients praise
- many patients praise physicians for being attentive, knowledgeable, and caring
- appreciation for comprehensive, multi-specialty care in one location
- some staff, particularly nurses and technicians, are described as friendly and professional
- patients value the ability to find a trusted, long-term primary care doctor
Common complaints
- difficulties with scheduling and wait times
- challenges reaching staff or doctors by phone
- concerns regarding administrative processes and billing
- some reports of unprofessional conduct or lack of empathy from front desk staff
- isolated complaints about specific diagnostic experiences or lack of clear diagnosis
In patients' words
"Many patients appreciate the recent improvements in service and staff courtesy, noting that their needs are taken seriously."
— BestProsInTown"I love the doctors and staff. However, it is impossible to reach your doctor to make an appointment or anything else."
— Loc8NearMe"Dr. Shannon always makes you feel like a friend. Her professionalism is outstanding. She takes the time to listen and always has the solution."
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