Gateway Urgent Medical Clinic – Medical Clinic Serving Middle ...
Urgent Care • Murfreesboro, TN
Ratings by platform
- Birdeye: 4.7 out of 5 stars (1,546 reviews)
- Yelp (Gateway Urgent): Not explicitly summarized as a single aggregate rating (36 reviews)
What patients say
Patients praise
- Friendly and professional staff
- Efficient check-in process and online booking system
- Clean and modern facility
- Thorough medical examinations
Common complaints
- Long wait times, including in exam rooms
- Billing and overcharging concerns
- Administrative issues, such as failure to send medical orders/referrals
In patients' words
"Every Aspect of my visit was excellent,but 1 thing to many patients rooms filled up making for a long wait."
— Birdeye review"Front office staff was very quick getting checked in. The wait was reasonable... Once nurse got me to room, the Dr. came in about 10 minutes later."
— LocalityBiz review"my wife got charged 400$ ju for being a new patient who came in for ear ache but got charged with things that had nothing to do with an ear ache"
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