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ENT Clinic • Murfreesboro, TN
Ratings by platform
- Yelp/MapQuest: 2.0 out of 5 stars (Yelp/MapQuest aggregate) (13 reviews (on referenced platform))
- Unilocal: 4.5 out of 5 stars (Aggregate) (2 reviews (on referenced platform))
What patients say
Patients praise
- high level of clinical expertise of physicians like Dr. Goco and Dr. Pollock
- successful surgical outcomes and treatment effectiveness for some patients
- some staff members described as friendly and professional
Common complaints
- billing and cost transparency issues
- perceived poor customer service from front desk/staff
- instances of perceived dismissiveness or lack of care
- concerns regarding communication of treatment plans and follow-ups
In patients' words
"DO NOT GO HERE! These people are incredibly money hungry and do not give a damn about you and your health one bit!"
— Yelp review from Kaylie M."He is the only one that has been able to help me... I owe my healing to Dr. Goco."
— Unilocal review from Sarah A."Not good. They charged me for a procedure that I never had done."
— MapQuest reviewMore clinics in Murfreesboro
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