Otolaryngology
ENT Clinic • Murfreesboro, TN
Ratings by platform
- Healthgrades: 4.6 out of 5 stars (50 reviews)
- Healthgrades: 4.8 out of 5 stars (21 reviews)
- Healthgrades: 4.7 out of 5 stars (21 reviews)
- US News & World Report: 5 out of 5 stars (overall patient experience rating) (87 ratings total across the internet)
What patients say
Patients praise
- High level of surgical expertise and success with complex cases
- Physicians noted as thorough and clear in explaining conditions and treatments
- Patients feel heard and valued by doctors despite busy schedules
- Friendly and efficient office staff reported by many patients
- Personalized, compassionate care highlighted in reviews
Common complaints
- Occasional reports of feeling rushed during appointments
- Specific complaints regarding communication about insurance/billing procedures
- Individual reports of dissatisfaction with surgical outcomes or follow-up care
In patients' words
"Dr. Goco not only repaired the injury but was able to straighten my nose back to normal. He is a very talented and caring physician and his staff are very nice as well."
— Healthgrades review for Dr. Paulino Goco"I was impressed the first visit and was convinced it was a Godsend... Third visit I felt like I was listened to…no complaints."
— Healthgrades review for Dr. James Fordice"This is unacceptable and I will be making formal complaints with the powers that be because the treatment that my daughter recieved was Horrible"
— Healthgrades review for Dr. Brannon Mangus"Great expierence having my thyroid removed by Dr Caplin! Answered all my questions and was very informative and helpful."
— Healthgrades review for Dr. Britni CaplinMore clinics in Murfreesboro
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