Providence Harbour Pointe Clinic
Pediatrics • Mukilteo, WA
Ratings by platform
- Birdeye (Google): 4.5/5 stars (491 reviews)
- Puget Sound Consumers' Checkbook: Not explicitly scored; qualitative reviews mention speed and friendliness (2 reviews)
What patients say
Patients praise
- Many patients appreciate individual physicians and practitioners for being attentive and kind
- Some positive experiences with professional and knowledgeable staff in specific departments like laboratory services
- Long-term patients report generally good experiences with their primary care providers
Common complaints
- Difficulty scheduling appointments and long wait times
- Reports of rude or dismissive staff and front desk personnel
- Concerns regarding bedside manner and lack of thoroughness during appointments
- Challenges with phone communication and staff responsiveness
In patients' words
"I’m thrilled to have found Dr Powell shortly after she joined the Harbour Pointe practice! She is kind, attentive, and helpful—she listens to my many concerns and I don’t feel rushed."
— Birdeye (Google Review)"The woman who just answered the phone today... was the rudest person i've ever spoken.. You want people to call and get medical help and when you talk to them like they're supposed to know something... she spoke To me like a child that was annoying her."
— LocalityBiz Review"I scheduled my appointment for 8:15, checked in online the night before, arrived before my appointment time and still had to wait for 30 minutes to be seen... Complete waste of time."
— Birdeye (Google Review)More clinics in Mukilteo
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