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Harbour Pointe Pediatrics - Mukilteo, WA - Optum logo

Harbour Pointe Pediatrics - Mukilteo, WA - Optum

Pediatrics • Mukilteo, WA

★☆☆☆☆1.0/52 reviews across 1 platforms

Ratings by platform

  • Yelp (Optum - Harbour Pointe Pediatrics): 1.0 out of 5 stars (2 reviews)
  • Puget Sound Consumers' Checkbook (Optum Care - Mukilteo): Not explicitly stated as a star rating, but includes 13 consumer reviews (13 reviews)

What patients say

Patients praise

  • Physicians and clinical care are frequently rated as high-quality and compassionate
  • Doctors are described as knowledgeable, attentive, and good listeners
  • Positive feedback on specific clinical staff and providers

Common complaints

  • Long hold times and poor phone responsiveness
  • Issues with staff friendliness and perceived rudeness
  • Consistency in appointment timeliness

In patients' words

"Very, very rude. They put me on hold, because they can't answer a question about vaccination ... i wait on hold for more then 10 min and then they just hang up."

— Yelp review

"Dr. Westbrook is super sweet. She always spends the time needed to answer my questions and calm any fears/worries with my kiddos. She is down to earth and I always feel like she listens to me as a parent."

— Healthgrades review of a provider at the clinic

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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