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Emergency MedicineMukilteo, WA

★★★★★4.5/5504 reviews across 1 platforms

Ratings by platform

  • Birdeye (Aggregated): 4.5 out of 5 stars (504 reviews)
  • BestProsInTown (Optum Harbour Pointe Walk-In): Generally high-quality recognition (55 reviews)

What patients say

Patients praise

  • professional and friendly medical staff
  • compassionate and attentive doctors and nurses
  • convenient location and easy parking
  • availability of same-day appointments
  • thorough and quality care when interactions go well

Common complaints

  • long wait times for appointments and walk-ins
  • perceived lack of thoroughness or personalized care from some providers
  • unfriendly or unaccommodating front desk staff
  • frustration with administrative processes and referrals

In patients' words

"The doctors, clinicians, and support staff are fantastic and human, never ‘mechanical’ or stoic."

Gary Allen (via LocalityBiz)

"Front desk is rude and seems annoyed with their job, they don’t smile at you at all."

Rycah Ladines (via LocalityBiz)

"I scheduled my appointment for 8:15... still had to wait for 30 minutes to be seen. Complete waste of time."

Anonymous review (via Birdeye)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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