El Camino Health
Diagnostic Radiology • Mountain View, CA
What patients say
Patients praise
- Professional and courteous clinical staff (technicians)
- Clean facilities
- On-time service for some procedures
Common complaints
- Difficulty reaching staff or scheduling appointments by phone
- Concerns regarding billing transparency and surprise billing practices
- Long delays in receiving reports or results
- Perceived lack of professionalism or poor communication from administrative staff
In patients' words
"The leadership of this department is rotten and indifferent to the needs of patients. The hospital administration has also done nothing to correct this problem now for years."
— Patient review via LocalityBiz regarding El Camino Health Imaging Services"Sutter health should just close this location, fire the referral and appointment staff, they are super unprofessional. Don't waste your time and energy here."
— Patient review via LocalityBiz regarding Mountain View Center Imaging"If I could give them 0 stars, I would! My experience is similar to others regarding the billing process. I had a mammogram done... and a couple of months later, I received a bill..."
— Patient review via Yahoo Local regarding Silicon Valley Diagnostic ImagingMore clinics in Mountain View
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