Pain and Spine Specialists
Pain Management • Mount Vernon, IL
What patients say
Patients praise
- thorough examinations and assessments described by some patients
- professionalism and caring staff noted in positive experiences
- clear explanations provided during treatment planning for some patients
- helpful and easy to work with administrative or clinical support staff
Common complaints
- reports of perceived lack of empathy or bedside manner
- concerns regarding pain medication management and refill policies
- frustration with communication, including perceived abruptness or lack of quality time during consultations
- difficulties accessing immediate pain relief or timely authorizations for diagnostics
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