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AFC Urgent Care

Occupational Medicine • Mount Vernon, NY

★★★☆☆3.0/5114 reviews across 2 platforms

Ratings by platform

  • Yelp (for Mount Vernon Internal Medicine): 2.5/5 (89 reviews)
  • Healthgrades (for Dr. Michael Santoro, MD): 4.7/5 (25 reviews)

What patients say

Patients praise

  • pleasant and professional staff
  • thorough and attentive care providers
  • convenient access to services like physicals and drug testing

Common complaints

  • difficulty reaching office by phone
  • long hold times or disconnected calls
  • billing and scheduling issues
  • perceived lack of time spent with patients
  • long wait times in clinic settings

In patients' words

"Providers are nice, but it's often impossible to reach the office no matter what time of day you call. Always on hold."

— Yelp user review for Mount Vernon Internal Medicine

"The provider is praised for being thorough, attentive, and dedicated to patient well-being, ensuring individuals feel heard and not rushed during visits."

— Healthgrades review for Dr. Michael A. Santoro, MD

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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