Westchester Women's Medical Healthcare: OBGYNs: Mount Vernon ...
OB-GYN • Mount Vernon, NY
Ratings by platform
- Practice website/Tebra aggregated platform: Approximately 4.78 to 4.8 out of 5 stars (aggregated across various platforms) (323 total reviews reported by the practice as of July 2026)
- Zocdoc: 4.61 out of 5 stars (588 reviews)
What patients say
Patients praise
- Dr. Sheila Pongnon is widely praised for her professionalism, expertise, and thorough explanations
- Many patients find the doctor caring, patient, and attentive to their concerns
- Support staff are frequently described as friendly and welcoming
- The office is often characterized by patients as helpful and informative
Common complaints
- Reports of long wait times and administrative or organizational issues
- Occasional complaints about bedside manner or lack of familiarity with patient history
- Some concerns regarding office cleanliness or sanitary conditions reported by a minority of patients
- Isolated reports of perceived unprofessionalism or insensitive staff interactions
In patients' words
"Dr. Pongnon is very knowledgeable and listens to all of my concerns with genuine care. She takes the time to explain everything."
— Patient review via Google/Practice Website"After waiting over 20 mins for Arlie Massillon PA to sign on to my virtual visit, she gets on there and is clearly unfamiliar with my history... Do not waste your time with these scammy people."
— Patient review on practice testimonials pageMore clinics in Mount Vernon
Heartland Women's Healthcare of Advantia, Mt. Vernon
Patients praise: High regard for the expertise and bedside manner of specific doctors and providers (e.g., Dr. Rubenacker, Dr. Taiwo, Susan Massey) · Appreciation for attentive and caring medical care once in the exam room.
Women's Health Clinic | Chinn GYN | Mount Vernon, WA
Patients praise: Patients consistently report feeling heard, validated, and not rushed. · High level of compassion, attentiveness, and professional care from Dr. Chinn and the staff..
Maria Lufrano, DO: Gastroenterology Bronxville, NY: ML ...
Patients praise: Knowledgeable and thorough · Compassionate and empathetic bedside manner.
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