Deaconess Illinois Specialty Clinic
Gastroenterology • Mount Vernon, IL
What patients say
Patients praise
- Effective communication by nursing and medical staff
- Prompt service and follow-up care for some patients
- Positive overall experience reported in hospital-level surveys
Common complaints
- Difficulty contacting the office/staff
- Concerns regarding diagnostic accuracy and follow-up communication
- Dissatisfaction with billing and administrative responsiveness
In patients' words
"The care I received was wonderful. Took me right in and got me seen. I received a follow-up call which I was pleased to get. Exceptional +"
— Facebook Post by Deaconess Illinois Medical Center"...you absolutely cannot get a hold of anybody in the office ever... I have requested results in patient portal and have had to call and leave a message to request results from over 3 weeks ago. I have never gotten a call back or the results posted to patient portal."
— User review on LocalityBiz regarding specialty clinic servicesMore clinics in Mount Vernon
Midwest Sinus, Sleep & Allergy Associates
Patients praise: Professional and knowledgeable medical staff · Prompt appointment scheduling and minimal wait times for many patients.
SSM Health Medical Group
Patients praise: Compassionate, attentive care · Providers listen and explain clearly.
Deaconess Illinois Clinic Express
Patients praise: friendly staff · knowledgeable staff.
Orthopaedic Center of Southern Illinois
Patients praise: thorough, clear explanations of conditions and procedures · caring, kind, and empathetic providers.
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