Deaconess Illinois Specialty Clinic - Mt Vernon Medical Office Building
Gastroenterology • Mount Vernon, IL
Ratings by platform
- CMS HCAHPS (Deaconess Illinois Crossroads): 4 out of 5 stars (overall hospital level) (122 surveys (hospital level))
What patients say
Patients praise
- Effective communication by nursing and medical staff
- Prompt service and follow-up care for some patients
- Positive overall experience reported in hospital-level surveys
Common complaints
- Difficulty contacting the office/staff
- Concerns regarding diagnostic accuracy and follow-up communication
- Dissatisfaction with billing and administrative responsiveness
In patients' words
"The care I received was wonderful. Took me right in and got me seen. I received a follow-up call which I was pleased to get. Exceptional +"
— Facebook Post by Deaconess Illinois Medical Center"...you absolutely cannot get a hold of anybody in the office ever... I have requested results in patient portal and have had to call and leave a message to request results from over 3 weeks ago. I have never gotten a call back or the results posted to patient portal."
— User review on LocalityBiz regarding specialty clinic servicesMore clinics in Mount Vernon
Maria Lufrano, DO: Gastroenterology Bronxville, NY: ML ...
Patients praise: Knowledgeable and thorough · Compassionate and empathetic bedside manner.
Inova Gastroenterology - Mount Vernon
Patients praise: Physician knowledge and professionalism · High patient satisfaction ratings for individual doctors on specific platforms.
540 Gramatan Avenue - Mount Vernon - NewYork-Presbyterian
Patients praise: Highly skilled and professional doctors · Some staff members are noted for professionalism and going the extra mile.
Women's Health Clinic | Chinn GYN | Mount Vernon, WA
Patients praise: Patients consistently report feeling heard, validated, and not rushed. · High level of compassion, attentiveness, and professional care from Dr. Chinn and the staff..
Comparing your options?
Browse other Gastroenterology clinics, or filter by state and specialty to compare patient ratings.