Inova Mount Vernon Hospital Imaging Center
Diagnostic Imaging • Mount Vernon, IL
Ratings by platform
- Vivian Health: 4.0/5 (18 reviews)
- Rehab.com/Google Reviews: 2.82/5 (362 reviews)
- MedicalRecords.com: 3.1/5 (92 reviews)
What patients say
Patients praise
- Professional and skilled staff, particularly in imaging and surgical departments
- Convenient scheduling and minimal wait times for imaging services
- Compassionate and dedicated care noted by many patients during hospital stays
- Clear communication and detailed explanations from clinicians
Common complaints
- Miscommunication and lack of urgency in the Emergency Department
- Reports of unprofessional conduct or poor bedside manner by some staff members
- Perceived issues with patient follow-up or care coordination after discharge
In patients' words
"Received great care & service from John and Mia on 6/15 for multiple MRIs. I had very specific orders and John made sure to call for clarification to ensure..."
— Birdeye Review"The employees do not communicate at all and obviously need customer service training. There were some employees that were amazing and extremely helpful and then there were some that could care less..."
— MedicalRecords.com ReviewMore clinics in Mount Vernon
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Patients praise: Professional and knowledgeable medical staff · Prompt appointment scheduling and minimal wait times for many patients.
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Patients praise: Compassionate, attentive care · Providers listen and explain clearly.
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Patients praise: thorough, clear explanations of conditions and procedures · caring, kind, and empathetic providers.
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