
Mt. Vernon Community Health Center
Community Health Center • Mount Vernon, IL
Ratings by platform
- General web reviews
What patients say
Patients praise
- Personalized and compassionate care from specific providers
- Friendly and helpful front desk staff in some instances
- Comprehensive services for diverse populations, including sliding fee scales
- Patient-focused approach reported by some long-term patients
Common complaints
- Difficulty reaching the facility by phone
- Long wait times for appointments and tests
- Reports of unprofessional or rude staff behavior
- Concerns regarding management, leadership, and workplace culture (for the NY location)
In patients' words
"I love Becca Barth as my daughter’s pediatrician. We are not just “another patient”, she truly, genuinely cares. She is patient, kind, and actually listens."
— LocalityBiz review for IL facility"I have received the best treatment over the 6 years that I have been using this clinic. The staff I have come in contact with have been so caring and professional."
— FreeClinics.com user review for NY facility"They speak down on workers... they act like new workers are slaves and no one respects you."
— Indeed employee review for NY facilityMore clinics in Mount Vernon
Midwest Sinus, Sleep & Allergy Associates
Patients praise: Professional and knowledgeable medical staff · Prompt appointment scheduling and minimal wait times for many patients.
SSM Health Medical Group
Patients praise: Compassionate, attentive care · Providers listen and explain clearly.
Deaconess Illinois Clinic Express
Patients praise: friendly staff · knowledgeable staff.
Orthopaedic Center of Southern Illinois
Patients praise: thorough, clear explanations of conditions and procedures · caring, kind, and empathetic providers.
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