MT VERNON COMMUNITY HEALTH CENTER
Community Health Center • Mount Vernon, IL
Ratings by platform
- Yelp (Mount Vernon Neighborhood Health Center, NY): 4.8/5 (Yelp) (256 reviews)
- General web reviews: Variable (Mixed experiences) (Various anecdotal reviews)
What patients say
Patients praise
- Personalized and compassionate care from specific providers
- Friendly and helpful front desk staff in some instances
- Comprehensive services for diverse populations, including sliding fee scales
- Patient-focused approach reported by some long-term patients
Common complaints
- Difficulty reaching the facility by phone
- Long wait times for appointments and tests
- Reports of unprofessional or rude staff behavior
- Concerns regarding management, leadership, and workplace culture (for the NY location)
In patients' words
"I love Becca Barth as my daughter’s pediatrician. We are not just “another patient”, she truly, genuinely cares. She is patient, kind, and actually listens."
— LocalityBiz review for IL facility"I have received the best treatment over the 6 years that I have been using this clinic. The staff I have come in contact with have been so caring and professional."
— FreeClinics.com user review for NY facility"They speak down on workers... they act like new workers are slaves and no one respects you."
— Indeed employee review for NY facilityMore clinics in Mount Vernon
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