9th St Clinic Colorectal Surgery - UW Health
Colorectal Surgery • Mount Vernon, IL
Ratings by platform
- Birdeye/Google (General Surgery Clinic profile): 4.8 out of 5 stars (24 reviews)
What patients say
Patients praise
- Professionalism and efficiency of staff and providers
- Thoroughness in answering patient questions
- Positive surgical outcomes
Common complaints
- Concerns regarding lack of a clear evaluation plan or next steps
- Difficulties with insurance authorization paperwork and referrals
In patients' words
"The entire team here — receptionist, nurse assistant, nurse practitioner and surgeon — were very personable, efficient, and thoroughly professional. They also sought and patiently answered all my questions."
— Google Review (General Surgery Clinic)"We were told nothing beyond “yes, she has a hiatal hernia”—information we already had and the reason for the visit in the first place. No evaluation plan, no management discussion, no next steps."
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