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Montefiore Mount Vernon Hospital Behavioral Health - Recovery.com

Behavioral HealthMount Vernon, NY

★★★☆☆3.3/5207 reviews across 2 platforms

Ratings by platform

  • AddictionHelplineAmerica.com: 2.4 out of 5 stars (136 reviews)
  • Healthgrades / Medicare.gov: 62% of patients rate 9 or 10/10; 55% would recommend (71 patients included in HCAHPS survey)

What patients say

Patients praise

  • some instances of prompt and professional care after trauma
  • praise for specific individual physicians for being kind or professional
  • supportive office staff in some departments

Common complaints

  • long wait times in the emergency room
  • concerns about staff attitude and bedside manner
  • perceived inadequacy of medical exams and discharge notes
  • reports of unprofessional communication from medical staff

In patients' words

"If a senior citizen with chest pains is not a priority in an emergency room, then I am afraid for others. I will not be returning to this Hospital ever again."

BeautiHost / Patient Review

"In my whole life this is the worst dirtiest disgusting hospital i have ever seen. 5 hours just to tell me 600 mg ibuprofen and clairiton."

MedicalRecords.com / Patient Review

"I felt very special!❤️"

Rehab.com / Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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