Mt. Pleasant - CareNow Urgent Care
Urgent Care • Mount Pleasant, SC
Ratings by platform
- Solv Health (Mount Pleasant location): 4.83/5 (based on 6 reviews) (6 reviews)
What patients say
Patients praise
- Helpful and pleasant medical staff (physicians and nurses)
- Efficient care in some cases (quick visits for specific issues like sprains)
- Clean facilities
- Convenient process for some check-in procedures using digital tools
Common complaints
- Long wait times (specifically for triage or during slow periods)
- Unprofessional or rude reception staff
- Concerns regarding billing practices and potential overcharges
- Instances of poor communication, including unreturned calls or unexpected clinic closures
- Frustration with the complaint resolution process
In patients' words
"Dr Shannon Long is super and you couldn't do better... However, they have Godzilla at the reception area so be prepared. I understand the times we are in with the virus, but there is NO need to be rude and disrespectful !! I am 66 years old and am not used to being barked at in a paying doctors office, I nearly walked out."
— Solv Health user review"no matter how slow they are you're going to wait a MINIMUM of two hours just to be triaged. it's like this every time i come here and try to avoid it at all costs. would get quicker care at a..."
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