Mount Pleasant - Novant Health Urgent Care
Urgent Care • Mount Pleasant, SC
Ratings by platform
- Aggregated Review Data: 4.3/5 (709 reviews)
What patients say
Patients praise
- medical providers and doctors are often described as great, thorough, and knowledgeable
- convenient location and extended hours
- clean and professional facility atmosphere
Common complaints
- rude and unprofessional front desk staff
- perceived lack of compassion or empathy for sick patients
- concerns regarding misdiagnosis and medication errors
- frustration with office policies such as masking requirements
- condescending behavior from staff during virtual appointments
In patients' words
"The front desk staff is so rude and inconsiderate that people are there because they are not feeling well! They were very short when I was checking in."
— Promallu Review"Was misdiagnosed by Micheal Hanna the PA and therefore prescribed the wrong medications by him."
— Solv Health Review"Patients consistently report a clean, convenient, and professional service with a welcoming atmosphere. The staff, including the physician assistant and doctors, are described as kind, friendly, compassionate, thorough, knowledgeable, and attentive."
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