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Novant Health Urgent Care

Urgent Care • Mount Pleasant, SC

★★★★☆4.3/5709 reviews across 1 platform

Ratings by platform

  • Aggregated Review Data: 4.3/5 (709 reviews)

What patients say

Patients praise

  • medical providers and doctors are often described as great, thorough, and knowledgeable
  • convenient location and extended hours
  • clean and professional facility atmosphere

Common complaints

  • rude and unprofessional front desk staff
  • perceived lack of compassion or empathy for sick patients
  • frustration with office policies such as masking requirements
  • condescending behavior from staff during virtual appointments

In patients' words

"The front desk staff is so rude and inconsiderate that people are there because they are not feeling well! They were very short when I was checking in."

— Promallu Review

"Was misdiagnosed by Micheal Hanna the PA and therefore prescribed the wrong medications by him."

— Solv Health Review

"Patients consistently report a clean, convenient, and professional service with a welcoming atmosphere. The staff, including the physician assistant and doctors, are described as kind, friendly, compassionate, thorough, knowledgeable, and attentive."

— BestProsInTown Review Summary

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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