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Family Medicine in Mt Pleasant, SC - ProviderMatch logo

Family Medicine in Mt Pleasant, SC - ProviderMatch

Family Medicine • Mount Pleasant, SC

★★★★★5.0/5150 reviews across 1 platform

Ratings by platform

  • Roper St. Francis ProviderMatch and Ratings.MD: 5.0/5 (150 reviews)

What patients say

Patients praise

  • Physicians are described as caring, attentive, and good listeners
  • High level of professional trust and confidence in medical advice
  • Thorough and detail-oriented examination style
  • Strong patient-doctor relationships often spanning many years
  • Efficient responses to patient inquiries through digital portals like MyChart

Common complaints

  • Billing and insurance processing delays or errors
  • Unprofessional or rude staff interactions
  • Long wait times for medication prescription fulfillment
  • Lack of thorough follow-up communication
  • Dismissive attitudes from some administrative or medical staff

In patients' words

"Dr. Watson is an EXCELLENT physician. She's got a great sense of humor, she takes her time to talk to you and explain things, she knows how to solve any problem there is. She is outstanding, pay her double"

— Verified Patient Review for Dr. Nichole Watson

"I have been seeing Dr. Payne for three years now and she is amazing. Old school bed side manners she listens and genuinely cares."

— Verified Patient Review for Dr. Alaina Payne

"Don’t use them for diagnostic scans. If you want to deal with months long headache because Roper is incapable of billing your insurance for a simple scan... So disorganized, inefficient, and rude."

— Public review for Roper St. Francis Mount Pleasant Hospital

"Extremely disappointed with this office. They consistently charge for things that should be included in a standard visit... Trying to get answers or resolve billing issues is frustrating and met with unhelpful, dismissive staff."

— Public review for Palmetto Primary Care Physicians

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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