Ascension Wisconsin Health Center - Mount Pleasant - Surgery Center
Surgery • Mount Pleasant, WI
Ratings by platform
- BusinessYab: 3.5 out of 5 (varies by platform) (4 (on specific platform))
What patients say
Patients praise
- Knowledgeable, thorough, and professional medical staff (doctors and nurse practitioners)
- Staff described as kind, caring, and attentive to patient needs
- Efficiency and punctuality in some instances
- Good bedside manner and clear explanations of treatment options
- Clean and welcoming facility atmosphere
Common complaints
- Frustrations with appointment scheduling and rescheduling policies
- Reports of rude or unhelpful staff (receptionists/nurses)
- Dissatisfaction with communication (e.g., lack of notification regarding lab hour changes)
- Perceived rushed interactions with some staff members
- Issues with follow-up communication
In patients' words
"While the doctors are very good and thoroughly professional, there are a few on the receptionist and RN side that really bring it down."
— LocalityBiz review"The facility is known for its knowledgeable staff, including doctors and nurses who take the time to explain treatment options thoroughly."
— Wheree review summary"Very courteous, took his time, explained things fully, pointed out things on the computer, gave me my options, very thorough."
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