Racine Digestive Health Center - GI Associates
Gastroenterology • Mount Pleasant, WI
Ratings by platform
- Wheree (GI Associates - Racine Office): 8.8/10 (Excellent) (Not explicitly stated, aggregated feedback)
- Better Business Bureau (BBB): Not explicitly rated (Not BBB Accredited) (2 complaints filed over a three-year period)
- BusinessYab (GI Associates - Racine): Not explicitly rated (3 reviews)
What patients say
Patients praise
- Professional, kind, and compassionate staff across various roles (nurses, front desk, physicians)
- Informative and clear explanations of procedures and treatments from doctors
- Efficient and comfortable procedure experiences, particularly for colonoscopies
- Personalized care, including pre-procedure check-ins from some physicians
- Generally positive bedside manner and thoroughness of providers
Common complaints
- Occasional long wait times or appointment delays
- Concerns regarding medical billing, insurance interactions, and perceived lack of transparency regarding costs
- Reports of bureaucratic challenges and difficulty navigating communication between staff, pharmacy, and insurance authorization departments
- Isolated experiences of feeling rushed during initial visits
In patients' words
"Colonoscopy procedure is never fun, but everyone here was fantastic! From the front desk to the nurses to the doctors. Just the kindest and most professional group I have come across."
— LocalityBiz (Reviewer: Laura Leitza)"Staff was excellent and Dr Huissan was phenomenal. He took his time, answered all my questions and explained everything in a manner that I could easily understand."
— BusinessYab (Reviewer)"Steer clear of GI Associates if you value effective medical care and your peace of mind! ... You'll be met with indifference and a maddening runaround."
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