Moses Lake Campus | Confluence Health
Emergency Medicine • Moses Lake, WA
Ratings by platform
- Google Ratings (referenced via Nursa): 2.60 out of 5 stars (based on 135 reviews) (135 reviews)
What patients say
Patients praise
- Positive feedback for specific orthopedic surgeons and their teams
- Professionalism and caring attitude noted by some patients in various departments including imaging and blood draws
- General praise for medical staff friendliness and quality of specialized care
Common complaints
- Reports of rude or unprofessional front-desk staff at the walk-in clinic
- Concerns regarding the thoroughness of patient assessments and symptom management in urgent care settings
- Patient safety grade of C (as of Spring 2026) indicating room for improvement in preventing errors and infections
In patients' words
"The staff at the front counter are some of the rudest, most unprofessional individuals Ive ever seen in the Healthcare Industry."
— Stephanie Rice (Patient Review)"Dr Orton Replaced my knee and he and his team did an outstanding job. Every member of his team are very professional and caring."
— Brenda Frederick (Patient Review)More clinics in Moses Lake
Walk-In Clinic offered by Confluence Health at Wenatchee Valley ...
Patients praise: some patients report friendly and caring staff interaction · appreciation for specialized care, such as orthopedic surgeries.
Allergy/Immunology Service - Madigan Army Medical Center
Patients praise: Some patient feedback described a thorough approach to diagnosis and being attentive/welcoming (for Dr. T. Ted Song). · Service staff/patient advocate efforts are described by Madigan as aiming to ensure patient satisfaction and address concerns (context for resolving issues)..
Chiropractic Care & Wellness Solutions in Moses Lake, WA
Patients praise: Friendly, professional, and empathetic staff · Effective treatment for pain relief and mobility issues.
Family Medicine – Primary Care
Patients praise: High patient satisfaction and high likelihood to recommend ratings for many individual family medicine physicians. · Physicians described as compassionate, thorough, and good listeners..
Comparing your options?
Browse other clinics in Moses Lake, or filter by state and specialty to compare patient ratings.