Allergy/Immunology Service - Madigan Army Medical Center
Allergy and Immunology • Moses Lake, WA
Ratings by platform
- Vitals (Madigan Army Medical Center practice): 0 reviews (no rating shown) (0)
- US News (Dr. T. Ted Song, allergist-immunologist affiliated with Madigan): 5/5 (67 reviews)
- Yelp (Madigan Army Medical Center): Not captured in provided snippet (page indicates 42 reviews) (42 reviews)
What patients say
Patients praise
- Some patient feedback described a thorough approach to diagnosis and being attentive/welcoming (for Dr. T. Ted Song).
- Service staff/patient advocate efforts are described by Madigan as aiming to ensure patient satisfaction and address concerns (context for resolving issues).
Common complaints
- Patient complaints and operational wait-time issues were reported for Madigan (pharmacy wait times and complaints).
- Reports of mistreatment/hostile treatment and concerns about equal treatment for Guard soldiers were documented in media coverage.
- No specific Moses Lake Allergy/Immunology patient review content was found in the provided sources (ratings are for Madigan generally or specific affiliated providers).
In patients' words
"“After months of patient complaints and five-hour wait times, Madigan pharmacy implements changes”"
— The News Tribune (2020-08-30)"“In complaints… injured Oregon National Guard members say they have been treated as second-class soldiers…”"
— The Seattle Times (2010-05-19)"US News summary: “While one patient reported a negative experience… multiple others have expressed positive feedback… attentiveness… willingness to explore different treatment options… thorough approach…”"
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