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Primary Care in New Jersey - RWJBarnabas Health

Primary Care • Morristown, NJ

What patients say

Patients praise

  • Occasional praise for specific medical staff and nurses
  • Recognition of high-quality specialized care programs and advanced treatment capabilities

Common complaints

  • Long wait times in emergency rooms and clinics
  • Difficulties with scheduling, prescription refills, and administrative communication
  • Perceived lack of empathy or poor bedside manner from some staff and physicians
  • Frustration with disjointed internal communication among clinical staff

In patients' words

"I would give a zero if I could. ER - could take days in the hallway before yo get a room. For every 10 great nurses & techs , there are 50 lazy, slow , uncaring & horrible ones."

— PissedConsumer review of Morristown Medical Center

"I have complained numerous times regarding staff not answering phone, waiting time, not being consistent with refills and spending 5 minutes with patients."

— Better Business Bureau complaint regarding RWJBarnabas Health provider

"The level of disorganization we have encountered is unacceptable for any medical setting—let alone a transplant center responsible for patients whose lives depend on timely, coordinated care."

— Trustpilot review of RWJBarnabas Health

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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