Morristown, 95 Madison Avenue, NJ | Summit Health
Primary Care • Morristown, NJ
Ratings by platform
- Zocdoc: 4.95/5 (189 reviews for specific provider at this location) (189 reviews)
- Better Business Bureau (BBB): Low ratings on BBB (customer reviews are predominantly negative) (96 complaints in 3 years (corporate-wide))
- LocalityBiz/Local review aggregators: Generally low ratings (1-2 stars) on local review platforms
What patients say
Patients praise
- Some individual providers are reported as knowledgeable and responsive
- Occasional positive experiences with bedside manner
Common complaints
- Difficulties with administrative and front-desk staff communication
- Complexities and errors in medical billing and insurance coding
- Long wait times and challenges scheduling appointments
- General dissatisfaction with corporate customer service and automated systems
- Concerns regarding patient privacy and data handling
In patients' words
"The front desk lady with long nails is kind of rude. She does not acknowledge the patient... Very unpleasant experience."
— LocalityBiz User Review"If you love long wait times, non existent communication, no return calls, billing so skrewed up this is the place for you!"
— BBB Customer Review"The endocrinologist I saw, Dr. Silpa Gadiraju, has great bedside manner and very responsive... She obviously cares about her patients and is knowledgeable."
— LocalityBiz User ReviewMore clinics in Morristown
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