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Duke Health Orthopedic Spine and Pain Management ...

OrthopedicsMooresville, NC

★★★★★4.5/588 reviews across 2 platforms

Ratings by platform

  • Birdeye (Duke Health Orthopedic Spine and Pain Management Mooresville): 2.7 / 5 (3 reviews)
  • Vitals (Dr. Ben J. Garrido, MD): 4.6 / 5 (85 ratings; 51 written reviews)

What patients say

Patients praise

  • Some patients report positive surgical outcomes and thorough, compassionate care for spine needs (via Dr. Ben J. Garrido reviews).
  • Duke Health Lake Norman Hospital reviews include some positive remarks about specific departments and professional demeanor (broader hospital-level context).
  • Some orthopedics-related experiences are described as professional, well organized, and quick problem identification (non-Mooresville Duke orthopedics context).

Common complaints

  • Mooresville clinic has a low average rating on Birdeye (2.7) with only a small number of reviews.
  • Hospital-level reviews mention long wait times, communication issues, and hygiene/cleanliness concerns (Duke Health Lake Norman Hospital).
  • Some reviews for Duke orthopedic-related locations report rudeness/dismissiveness and dissatisfaction with care advice (non-Mooresville Duke orthopedics context).

In patients' words

"“Duke Health Orthopedic Spine and Pain Management Mooresville has a 2.7 star rating with 3 reviews.”"

Birdeye listing for Duke Health Orthopedic Spine and Pain Management Mooresville

"“From the very first consultation, he was patient, attentive, and thorough… I experienced noticeable relief immediately after the procedure.”"

Vitals review excerpt (Dr. Ben J. Garrido, MD)

"Reviews indicate significant concerns regarding wait times and communication during outpatient procedures, and also hygiene/cleanliness concerns."

Wheree.com summary for Duke Health Lake Norman Hospital

"“Worst Medical experience ever… I will never go back to that location again.”"

Localitybiz review excerpt (Duke Orthopaedics Arringdon, related Duke orthopedics location)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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