Premier Orthopedic Care | Mooresville, NC | Locations - OrthoCarolina
Sports Medicine • Mooresville, NC
Ratings by platform
- Birdeye/Google: 4.8 out of 5 stars (1,169 reviews)
- OrthoCarolina (Physician Profile): 4.7 out of 5 stars (385 reviews)
What patients say
Patients praise
- Professional and courteous staff interactions
- Modern office environment and efficient check-in processes
- Positive experiences with surgical outcomes and specific physicians
- High overall star ratings on several review platforms
Common complaints
- Billing disputes and issues with payment plans
- Communication difficulties regarding insurance networks and appointment policies
- Concerns regarding the quality of post-operative care and physical therapy experiences
- Perceived lack of patient-centered care or responsiveness to medical concerns
In patients' words
"The staff is friendly and efficient, the office is modern, check in and paperwork are electronic."
— Yelp"They don’t communicate well. They don’t tell you why you are doing [a specific exercise]... It caused me to have to get another spinal injection."
— Birdeye/Google Review"OrthoCarolina billing is horrible... they will continue harassing me until I set up a payment plan with them."
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