Duke Health Internal Medicine Mooresville
Internal Medicine • Mooresville, NC
Ratings by platform
- Birdeye (Duke Health Orthopedic Spine and Pain Management Mooresville): 2.7 out of 5 stars (3 reviews)
- CMS (Duke Health Lake Norman Hospital): 2 out of 5 stars (Not specified (CMS Star Rating))
- Duke Health (Dr. Benjamin Kunesh): 4.95 out of 5 stars (47 ratings (0 written reviews))
What patients say
Patients praise
- Professional and attentive clinical staff members
- Strong quality standards for specific internal medicine practitioners
- Positive feedback regarding specific departments like radiology and preoperative care
Common complaints
- Long wait times in emergency rooms and for specialty appointments
- Concerns regarding communication and organization, particularly in billing and outpatient procedures
- Issues with facility cleanliness, such as dirty linens in patient rooms
- Frustration with staff professionalism in high-stress situations
- Complexity regarding insurance and billing transparency
In patients' words
"Duke Health Lake Norman Hospital is known for its maternity ward and attentive medical staff. However, user reviews indicate significant concerns regarding wait times and communication during outpatient procedures."
— Wheree"I was referred to this location after visiting the Lake Norman ER due to my chronic back pain... I requested access to the MyChart system, but I was informed that they could not provide it until the day of my appointment..."
— Birdeye (Duke Health Orthopedic Spine and Pain Management Mooresville)More clinics in Mooresville
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