The Jackson Clinic
Urgent Care • Montgomery, AL
Ratings by platform
- AFC Urgent Care Prattville: 5.0/5 (1,812 reviews)
- Fast Pace Health Urgent Care Prattville: 4.9/5 (373 reviews)
- MedHealth Urgent Care Montgomery: 4.2/5 (64 reviews)
- Your Doctor's Office PC Montgomery: 3.1/5 (157 reviews)
- OurMed Montgomery: 2.9/5 (113 reviews)
What patients say
Patients praise
- Convenient location and walk-in availability
- Extended hours including weekends and evenings
- Generally friendly and compassionate individual staff interactions (at some locations)
- Efficient service for minor medical needs (when not busy)
Common complaints
- Long wait times for appointments and while in the clinic
- Unprofessional or poor bedside manner of medical staff/providers
- Administrative and office inefficiency (e.g., billing errors, difficulty with prescription refills, lost medical records)
- Lack of communication and follow-up regarding test results or care plans
- Difficulties with front desk and scheduling processes
In patients' words
"Genuinely one of the worst experiences I have had at an urgent care. I made an appointment for 1:30 and arrived at 1:15, but was not seen until after 2. Once they pulled me back, I sat in a room for 35 minutes before a physician came to see me."
— LocalityBiz review for AFC PriMed PrattvilleMore clinics in Montgomery
MainStreet Family Care
Patients praise: Friendly, compassionate, and personable staff · Professional and thorough medical care.
American Family Care
Patients praise: Efficient and fast service in some locations · Professional, kind, and helpful medical providers and nursing staff.
Pamela P. Tuck, MD
Patients praise: Caring and attentive approach · Thoroughness and clear explanations of medical information.
Pamela P. Tuck, MD
Patients praise: Listens to patients and understands concerns · Provides clear recommendations based on medical history.
Montgomery Surgical Specialists
Patients praise: Efficient and friendly staff experiences in some instances · High competence and good bedside manner reported for specific providers.
The Center for Pain
Patients praise: Effective treatment regimens that have improved quality of life for some patients · Specific providers and nurse practitioners praised for their professionalism and caring attitude.
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