Urgent Care- Montgomery, Prattville, and Pike Road, AL
Urgent Care • Montgomery, AL
Ratings by platform
- AFC Urgent Care Prattville: 5.0/5.0 (1812)
- Fast Pace Health Urgent Care Prattville: 4.9/5.0 (373)
- MedHealth Urgent Care Montgomery: 4.2/5.0 (64)
- Your Doctor's Office PC Montgomery: 3.1/5.0 (157)
- OurMed Montgomery: 2.9/5.0 (113)
What patients say
Patients praise
- Convenient location and walk-in availability
- Extended hours including weekends and evenings
- Generally friendly and compassionate individual staff interactions (at some locations)
- Efficient service for minor medical needs (when not busy)
Common complaints
- Long wait times for appointments and while in the clinic
- Unprofessional or poor bedside manner of medical staff/providers
- Administrative and office inefficiency (e.g., billing errors, difficulty with prescription refills, lost medical records)
- Lack of communication and follow-up regarding test results or care plans
- Difficulties with front desk and scheduling processes
In patients' words
"Genuinely one of the worst experiences I have had at an urgent care. I made an appointment for 1:30 and arrived at 1:15, but was not seen until after 2. Once they pulled me back, I sat in a room for 35 minutes before a physician came to see me."
— LocalityBiz review for AFC PriMed Prattville"The provider (Shelley Byrd) was unprofessional, biased, tone deaf, and had terrible bedside manner... Using biases and assumptions to treat people rather than their presenting problems, medical history, and the basic standard of care is unethical and wrong."
— LocalityBiz review for The Jackson Clinic (Montgomery)"I visited this Facility on 20 May for a medical emergency. My experience was all positive. I give ALL of you FIVE stars! The front desk receptionist was awesome(very professional and very caring)."
— Birdeye review for MedHealth Urgent Care (Montgomery)More clinics in Montgomery
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