Montgomery Family Medicine
Family Practice • Montgomery, AL
Ratings by platform
- Vitals (individual physician ratings): 4.7/5 (Dr. Alton Stuart Hendon); 4.5/5 (Dr. Eric William Graves); 3.9/5 (Dr. Brian Wade Elrod); 3.8/5 (Dr. Jeffrey Wayne Mathis); 2.1/5 (Dr. Daniel Lloyd Moore)"},reviewCount:{citations:,confidence:
What patients say
Patients praise
- Many patients express long-term loyalty and satisfaction with specific doctors (e.g., Dr. Mathis, Dr. Elrod, Dr. Graves, Dr. Moore)
- Doctors described as caring, attentive, and professional listeners
- Positive feedback regarding the quality of medical care and willingness to provide referrals
- Some patients report improvement in staff behavior and accessibility in recent years
Common complaints
- Complaints regarding office management and staff rudeness
- Difficulties with appointment scheduling and office policies
- Long wait times reported by some patients
- Issues with prescription refill management and billing disputes
In patients' words
"Love Dr. Mathis! Been going to him since I was a teen! He and his team are always so nice, caring, and remember small details we have discussed before."
— Yelp review"Doctors are great but the office manager is arrogant, power hungry, and uses at his discretion his position to financially punish the doctors patients. Stay away!"
— LocalityBiz review"Montgomery neighbors consistently highlight Montgomery Family Medicine as a trusted choice for primary care in Montgomery, AL. Patients describe Dr. Brian Elrod as a great doctor, very professional, a great listener."
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