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Montgomery Family Medicine

Family Practice • Montgomery, AL

Ratings by platform

  • Vitals (individual physician ratings): 4.7/5

What patients say

Patients praise

  • Many patients express long-term loyalty and satisfaction with specific doctors (e.g., Dr. Mathis, Dr. Elrod, Dr. Graves, Dr. Moore)
  • Doctors described as caring, attentive, and professional listeners
  • Positive feedback regarding the quality of medical care and willingness to provide referrals
  • Some patients report improvement in staff behavior and accessibility in recent years

Common complaints

  • Complaints regarding office management and staff rudeness
  • Difficulties with appointment scheduling and office policies
  • Long wait times reported by some patients
  • Issues with prescription refill management and billing disputes

In patients' words

"Love Dr. Mathis! Been going to him since I was a teen! He and his team are always so nice, caring, and remember small details we have discussed before."

— Yelp review

"Doctors are great but the office manager is arrogant, power hungry, and uses at his discretion his position to financially punish the doctors patients. Stay away!"

— LocalityBiz review

"Montgomery neighbors consistently highlight Montgomery Family Medicine as a trusted choice for primary care in Montgomery, AL. Patients describe Dr. Brian Elrod as a great doctor, very professional, a great listener."

— Nextdoor business page

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5].

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