Hercules Medical Clinic - Monterey Bay - Urgent Care, Primary Care ...
Concierge Medicine • Monterey, CA
Ratings by platform
- Healthgrades: 5/5 stars (Healthgrades) (9 reviews)
- Birdeye: 3.5/5 stars (Birdeye) (13 reviews)
What patients say
Patients praise
- High praise for Dr. Trinh Vu's medical diagnostic skills and knowledge
- Patients appreciate the compassionate and thorough care provided by Dr. Vu
- Availability of same-day or urgent appointments and convenient operating hours
- Appreciation for a patient-centered approach that prioritizes individual health needs
Common complaints
- Some patients reported difficulty reaching the clinic by phone
- Complaints regarding perceived rudeness or poor communication during initial inquiries
- Occasional frustration regarding insurance acceptance and billing policies
In patients' words
"Dr. Vu has been my primary care physician for several years and I’m delighted with his care. He’s an extremely kind man…compassionate and thorough."
— LocalityBiz review by Lisa Lommasson"Called to ask if they were accepting new patients and Dr. Vu answered very rudely, almost screaming... I have no desire to see him now as he is clearly only concerned with money."
— LocalityBiz review by Jack InghamMore clinics in Monterey
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