Monroe - Family Medical Center of Michigan
Primary Care • Monroe, MI
Ratings by platform
- Yelp via MapQuest: 3.0 out of 5 stars (2 reviews mentioned)
What patients say
Patients praise
- Knowledgeable and helpful doctors and PAs
- Quality of medical and dental care provided by clinical staff
- Accommodating and efficient service in some experiences
Common complaints
- Difficulty with phone communication and reaching staff
- Unprofessional front office or reception staff
- Long wait times for appointments and on the phone
- Lack of follow-up on test results
- Issues with administrative tasks like referrals and prescription refills
In patients' words
"The doctors and PAs that work there are amazing. However the front office staff are always unfriendly or just rude. I've never tried to call there without nearly an hour wait on the phone..."
— Yelp user review"This agency lacks communication between personnel & empathy for their patients. They don't return phone calls... I would never recommend this place to anyone!!"
— Trustburn user review"Always get great care and Dr. stegmeir is always helpful and knowledgeable. The place gets busy but they do their best to accomodate everyone in an orderly manner."
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